Let's start at the beginning, I plugged it in and looked at the time and said, right give it until the maximum 30 minute heat up time (20 is minimum) 40 minutes later, I'm shouting 'Shit!' running upstairs and expecting scalding hot wax..no such thing so I go wash and dried the underarm, slapped some talc under there so the wax doesn't stick to any skin.
Proceeded with waxing the top half of my underarm and it says to go upwards with the wax, o.k. it's some what warm but not much wax is coming out so I roll it over about 5-6 times, apply the strip and GO! I saw 3 visible hairs on the strip. As the wax was still there I went for another quick round, 2 more hairs and a sore pit. I gave up! I'm still nursing this soreness and it's not nice, I've had to not do a few days of exercise cos any sort of chaffing isn't comfortable.